Delivery & Returns
Standard Delivery £2.99 on all orders or Free when you spend £25. Delivery within 4 working days. Orders are usually delivered within 4 working days between 8am - 9pm via our selected courier Hermes.
Next Day Delivery
£3.99 delivery charge for Next Day Delivery. Order by 7pm for next working day delivery, 7 days a week! (orders placed after 7pm will be delivered on the next working day).
Local Collection £2.99 from any myHermes ParcelShop, or Free when you spend £30. Your local myHermes ParcelShop offers the ideal collection solution for your orders if you aren't at home and do not have a safe place to leave your parcels. Open from early until late for your convenience.
Orders are usually ready for collection within 4 working days.
We are proud of the quality of our products and as such, if you find that your products arrive to you in an unsatisfactory condition, please return the unopened products to the returns address below. If you find any of our food products in a state not for human consumption, please contact our Customer Care Team: 01344 550470 or email us: email@example.com
Lost or Damaged Parcel
If you have any lost or missing products from your order then please contact our Customer Care team; phone 01344 550 470 or email us: firstname.lastname@example.org or email@example.com
Lost parcels must be reported within 30 days of the dispatch date we will not be liable for any loss should you fail to do this. If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned (within 30 days of the dispatch date) to the returns address below. We will not be liable for any damage if you fail to do this.
Additional Returns Information
We retain the right to request a return of the faulty products with the consignment number on the outside of your parcel, by recorded delivery to the below address, and the products will be inspected. If the fault is agreed, a full refund will be given for the returned products.
We will not be responsible for the cost of postage and packaging to return products. We recommend using a recorded delivery service for returns as we cannot be responsible for products which don't make it back to our warehouse.
Nomad Health Limited
Jocks Lane Park, Binfield Road
Bracknell, RG12 2BH